Our Service

There is very little white space on the Brankamp service map. With four national service support sites, 43 worldwide representative offices, two subsidiaries in Italy and the US as well as an 11-man service team at the Erkrath headquarters, we are represented around the globe. The Erkrath service team alone covers over 260,000 miles on land, water and in the air. To compare, this translates into almost 11 earth circulations. From the installation of the process monitoring systems to operational start-up and maintenance all the way to training, our customers are supported by a competent and experienced Brankamp service team. And naturally, we show you on-site how to achieve optimal results with the Brankamp systems.

Modem for Remote Maintenance

The modem facilitates assistance, error diagnosis and, to a certain extent, also error resolution, together with software updates via the telephone/fax line.